Question 1

How fast does Copay pay on insurance claims?

Accepted Answer

Copay deposits capital on your eligible claims the next business day. You submit a claim through your billing software as you do today, Copay purchases the eligible claim, and the funds arrive via ACH the next business day. Insurance reimbursement timelines stay the same on the payor side, often 30 to 90 days, but you no longer wait on them. Copay reconciles automatically when the payor pays, so there is nothing for your team to track or chase. The result is predictable capital on every billing cycle instead of a reimbursement schedule you do not control.

Question 2

Is accelerating insurance payments with Copay a loan?

Accepted Answer

No. Copay is not a loan, not factoring, and not a merchant cash advance. Copay purchases your eligible insurance receivables outright and pays you the next business day. There is no repayment schedule, no daily or weekly debit, and no debt added to your balance sheet. Because it is a purchase rather than borrowing, there is no fixed term to carry and no interest accruing against you. Your personal credit and personal assets stay out of it. You keep working the way you do today, and Copay simply changes when you get paid on the claims you have already earned.

Question 3

What does non-recourse mean for accelerated payments?

Accepted Answer

Non-recourse means a denied eligible claim is Copay's loss, not yours. When Copay purchases an eligible claim and advances you capital, that capital is not clawed back if the payor later denies the claim. The risk on eligible claims sits with Copay, not with your practice. This is the core difference between a true purchase and recourse arrangements, where a denied claim becomes money you owe back. With Copay, once an eligible claim is purchased and funded, your capital is yours to put toward payroll, rent, and operating costs without worrying about a future reversal.

Question 4

Will accelerating payments change my billing workflow?

Accepted Answer

No. Your billing team submits claims exactly as they do today. Nothing changes except when you get paid. You connect your billing software once, then keep your existing EHR, clearinghouse, and payor relationships exactly as they are. There is no new system to learn, no claims to route differently, and no payor contact required from Copay. Your staff continues submitting and your patients continue being seen, while Copay purchases eligible claims behind the scenes and deposits capital the next business day. The only visible difference is that the cash shows up the next business day instead of weeks or months later.

Question 5

How much does it cost to accelerate insurance payments?

Accepted Answer

Copay prices each claim at the service-line level based on how that claim performs with the payor, not on your credit score. Because Copay purchases claims rather than lending against them, there is no interest rate, no factor rate, and no fixed facility fee. Pricing reflects the specific service line and payor, so cleaner claims with reliable payors are priced more favorably. There is no debt added and no personal guarantee. Capacity scales automatically with your clean-claim volume, so as you submit more eligible claims, more capital is available the next business day without renegotiating a line or drawing down a balance.

Accelerate Insurance Payments for Your Practice

Insurance takes 60 to 90 days. Copay takes one.

Three ways Copay moves faster than insurance.

Eligibility confirmed instantly

Matched to the right payer

Capital released the same day

Watch every claim move in real time.

Claims in Progress

Stop waiting on the calendar

Funded the next business day

The gap between billed and paid, closed.

From submitted claim to funded account.

You submit your claims as normal

You submit your claims as normal

We verify and price in real time

Advance approved

Capital in your account

Stop waiting on insurance to pay you.