Mental Health Billing Cash Flow
You delivered the session and submitted the claim, and now Magellan or Optum Behavioral sits on your money for 60 to 90 days.
Behavioral health payers are slow on purpose.
Magellan and Optum Behavioral can take 60 to 90 days to pay a 90837 claim, and Cigna Behavioral is rarely faster. Prior authorization requirements and parity reviews stretch an already long adjudication cycle.
While you wait, you are covering clinician pay, rent, and the no-show gaps out of pocket.
Behavioral health payers, days to pay
Commercial behavioral health claims routinely sit 60 to 90 days while prior authorization and parity reviews run.
Purchased at the code level, not blended.
Copay prices each claim individually at the service line, using how that specific code performs with your payor, so a 90837 is valued on its own merits rather than a portfolio average.
Every eligible behavioral health code is funded the next business day.
Codes Copay purchases
How Copay works for your practice.
Your billing team submits claims exactly as they do today. Nothing changes except when you get paid. Copay reads claim data at the clearinghouse layer, so there is no new software and no retraining.
Connect once, keep your EHR and payor relationships, and let eligible claims fund automatically.
Connect
Connect your billing software once. Takes minutes, no IT ticket.
Submit
Submit claims through your existing EHR exactly as you do today.
Get paid
Capital lands in your account the next business day, by ACH.
A parity underpayment is our risk, not yours.
Non-recourse means a denied eligible claim is Copay's loss, not yours. When a behavioral health claim is underpaid on parity grounds or denied after the fact, your capital is not clawed back.
See how non-recourse worksParity underpayment, absorbed
Claim 90837
Optum Behavioral · $172.40
A parity underpayment is exactly the gap Copay closes.
Funded the next business day, before the payor ever resolves the parity review.
Mental health billing, answered.
No. Copay is not a loan, not factoring, and not a merchant cash advance. Copay purchases your eligible mental health claims outright and deposits funds the next business day, with no debt and no repayment schedule.
Copay purchases eligible commercial behavioral health claims, including those billed to Magellan, Optum Behavioral Health, and Cigna Behavioral, as well as UnitedHealthcare, Anthem, Aetna, Humana, and Blue Cross Blue Shield plans.
No. Copay advances capital on eligible claims regardless of how slowly the payor adjudicates. Prior authorization delays and parity-law underpayments are exactly the cash flow gap Copay closes.
Non-recourse means a denied eligible claim is Copay's loss, not yours. If an eligible purchased claim is denied or underpaid, Copay absorbs the loss with no clawbacks against your practice.
No. Your billing team submits claims exactly as it does today through your existing EHR, billing software, or clearinghouse. Eligible claims are funded the next business day.
From submitted claim to funded account.
While insurance takes 30 to 90 days, Copay moves in one.
Step 01 · Submit
You submit your claims as normal
Nothing changes about how your billing team works.
Claim #18473
DOS 02/04/24
Psychotherapy, 60 minutes with the patient
Step 02 · Verify & Price
We verify and price in real time
Copay checks payor history and prices the claim at the CPT level.
Underwriting in progress
Step 03 · Approved
Advance approved
Capital is approved and scheduled for next business day deposit.
Advance Approved
$3,800
Net advance
Step 04 · Funded
Capital in your account
While the payor takes 30 to 90 days, you already have your capital.
Your account
$0
Available balance
Copay reconciles automatically when the payor pays. You do nothing.
Get paid on your mental health claims the next business day.
Copay purchases your eligible behavioral health claims. No loans, no personal guarantee, no workflow change.